A few things you may want to know
Frequently asked
The practical details before we start working together.
How are you different from a generic email agency?
We specialize in health, wellness and supplement brands. That changes how we approach product education, claims-sensitive messaging, routines, replenishment, subscriptions and repurchase timing.
Which platforms do you work with?
We primarily work in Klaviyo and Omnisend, with Shopify as the ecommerce platform behind most of the accounts we manage.
What is included in an ongoing engagement?
Strategy, campaign planning, copy, design, segmentation, flows, implementation, QA, testing, reporting and ongoing optimization are handled by our team.
Can we hire you for a one-time project?
Yes. We take on selected audits, flow builds and account rebuilds. Ongoing engagements make more sense when you want one team to own and improve the entire channel.
What does the approval process look like?
We share the plan and creative for review before anything goes live. You approve the work, while we handle the production, implementation and QA around it.
How quickly should we expect results?
Improvements can begin once the first work goes live, but meaningful patterns need enough sends, traffic and purchase volume. We track early signals while judging revenue over a realistic window.
Want this for your brand?Book a strategy call, or reply to this message — we come back within one business day.